Last Updated: October 9, 2025

This Privacy Policy describes how Silk Road Watches (the “Site,” “we,” “us,” or “our”) collects, uses, and discloses your Personal Information when you visit, make a purchase from, or otherwise interact with the Site.

 

1. Personal Information We Collect

 

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual as “Personal Information.”

Type of Information Purpose of Collection Examples of Personal Information Collected
Device Information To load the Site accurately for you, and to perform analytics on Site usage to optimize our service. IP address, web browser, time zone, and some of the cookies that are installed on your device.
Order Information To fulfill your order, process your payment, arrange for shipping, provide you with invoices/order confirmations, and screen for fraud or risk. Name, billing address, shipping address, payment information (including credit card numbers via secure payment gateways), email address, and phone number.
Customer Support Information To provide customer support and assistance. Name, Email address, and the content of your communication.

 

2. Sharing Personal Information

 

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above.

  • Service Providers: We use various third parties to support our operations. This includes shipping carriers to deliver your orders and IT service providers (hosting, data storage).

  • Payment Processors:

    • Shopify Payments: Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted. Shopify Payments handles your card details securely.

    • PayPal: If you choose PayPal to complete your purchase, your data is subject to the PayPal Privacy Statement.

  • Legal Compliance: We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.

 

3. Your Rights

 

Depending on your location, you may have the following rights regarding your Personal Information:

  • Right of Access: The right to request access to the personal information we hold about you.

  • Right to Rectification: The right to ask us to correct inaccurate personal information.

  • Right to Erasure (The Right to be Forgotten): The right to request that we delete the personal information we hold about you.

  • Right to Object: The right to object to certain processing activities, such as direct marketing.

To exercise any of these rights, please contact us using the contact details provided below.

 

4. Data Retention

 

When you place an order through the Site, we will retain your Order Information for our records unless and until you ask us to erase this information, or as long as required to comply with our legal obligations.

 

5. Cookies

 

A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use several different cookies, including functional, performance, advertising, and social media or content cookies. Cookies improve your browsing experience by allowing the website to remember your actions and preferences.

You can control and manage cookies in various ways. Please remember that blocking cookies may negatively affect your user experience and parts of our website may no longer be fully accessible.

 

6. Changes to this Privacy Policy

 

We may update this Privacy Policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons. The current version will always be posted on this page with the “Last Updated” date revised.

 

7. Contact Us

 

For more information about our privacy practices, if you have questions, or if you would like to exercise any of your rights, please contact us by e-mail at:

help@silkroadbags.com

Silk Road Watches Tian’an Cyber Park, No. 1 Jianping Road, Guicheng Subdistrict, Nanhai District, Foshan, Guangdong, China